As I write this, my husband and I are trying to work with a contractor to get our bathroom renovated. The house was built back in the 1980s, and we're fairly certain that it's the original cabinetry and other bits. The taps and shower head were changed out back in 2005, along with a new shower door, because that is all stuff that my husband and I did back when we bought the house. But now that we don't have "little ones" anymore, it's time to get rid of the dinky bathtub and give the room a bit of a facelift.

So, new shower, new vanity, new toilet, and new GIB on the walls and ceiling… along with new lights, new fan, new heater…

You get the idea.

Well, this entire experience of working with the contractor has opened my eyes to how contractors do business—or more appropriately, how they shouldn't do business. And my biggest gripe: Lack of communication.

Let me give you a bit of history here, so you can see why I'm really getting miffed about this "lack of communication" issue.