Tag: internet security

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We let them in: Malware scams

How many times have you received a phone call from some random number that is actually a computerized voice on the other end of the line? "Hello. This is Visa." That's normally when I just hang up.

I get them often enough that now I tend not to even answer the landline during my workday. I just let it go through to the answering machine… and the scammer always hangs up before it gets to the recording part of the message.

But on the odd occasion when I have picked up the phone, there have been times when I have gotten a real person on the other end of the line. Normally, they start by saying that they're from Microsoft and that they've detected a problem with my computer.

And this is when I tend to have a little fun.

"Well, that's interesting. Why would Microsoft be calling me when I have a Mac?" I don't have a Mac, but the person on the other end of the line doesn't know that.

"Oh, I'm sorry. I'm from Mac." And yes, I really did have some scammer try to tell me this at one point. It was beyond laughable.

"Oh… Then you might be able to help me with my Linux machine." And I was having so much fun sending that scammer around in circles.

But in the end, I got bored. "Look, dude, I know you're some asshole trying to get into my system. You can try all you'd like. It's not going to happen." Then I hung up.

The persistent bugger kept trying to call back. I'd pick up the phone and instantly hang up. But after the sixth call within a span of 15 minutes (not an exaggeration… I was counting, because I was getting ready to put in a formal complaint with my phone company and have the number blocked), I decided to let it go through to the answering machine. While my voice was giving the instructions about leaving a message, the prick on the other end of the line was shouting in his thick foreign accent: "Ma'am, you need to listen to me. There really is something wrong with your computer." And he hung up as soon as the beep indicated that the answering machine was recording the message.

The gull of some people. Yet, there are enough people who fall for the scam to make it worth their while.

Today, I want to talk about the malware scams, because all of these phone calls are about trying to deposit some malware onto your machine, so they can do damage later.

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We let them in: The login scams

I've known about the various scams that exist within the internet and telecommunications realm for years.

You have the ransom scam, where you receive an email stating that they have some photographic evidence of you doing something dodgy and they want to be paid in bitcoin.

There are the phone scammers, who pretend that they are Microsoft or some other company, and want remote access to your computer. These scams are also known as malware scams. (I'll come back to malware scams in a future post, because unfortunately a friend of mine fell prey to this scam in 2021, and it cost her dearly.)

But you also get the txt/email login scams where you receive a txt message (or email... or some other notice) saying that there are some unusual transactions on your account, asking that you click the link to verify. (My own husband fell prey to one of these a few months ago.)

All of these scams are fishing for the person who is trusting and doesn't know any differently. We want to believe the best in people, and the scammers are out there to take advantage of that. And it seems like technology has given con artists new ways to be inventive with their scamming. And the scammers are smart.

Today, I want to discuss the login scams, mainly because it was this type of scam that my husband fell prey to a few months ago. It could have been easily avoided if he had been paying attention—which he wasn't—but there are other steps that you can take to protect your systems even if you are duped by the login scams.

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How wide spread is your email address?

There is no question about it, internet scammers are morons.

On a frequent enough basis to be noticed, I get an email from some scammer trying to get me to click a link, send them money, or send them bitcoin—or anything else that they want me to do. And 9 times out of 10, they are badly worded, trying to sound official, but really have no clue about how English grammar actually works.

And they expect "me" to fall for the scam?

I will grant you that I'm not your typical internet user. I know better. And I know the tricks of the game that your average internet user doesn't know.

But seriously, dudes, you could at least learn how to use MS Word's grammar checker. I know it's not the best, but at least it would deal with the lack of capitalizations in your emails.

While I can spot the scammer a mile away, there will be many unsuspecting people out there who will be gullible enough to fall for the scam. It may be only one in 10,000 people, but it's statistically significant enough for the scammers to keep doing it.

And a scammer's favorite playground is email. Far too many people get emails and blindly click on the links without understanding what they're clicking on.

Of course, the first question that people ask is how did the scammer get your email in the first place. Well, let me tell you exactly how they got it.

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We Let Them In: Is Privacy Dead?

Protecting oneself on the internet is something that I'm highly passionate about. There are so many ways to get into big trouble within our online interactions that I've made it a personal mission to understand the true nature of the dangers out there.

This is the world that my children have grown up in. They have never known a life when the internet didn't exist. Social media in its various forms has become a massive part of the way they're expected to interact with the world at large, and it's my job, as their mother, to ensure that they know how to navigate this internet-based world safely.

With the increase in internet dependency within our daily lives, there are certain questions that have started to leak to the surface of my consciousness. Almost everything that we do is now online, with very few exceptions.

Sure, you have social media, YouTube and blogs, and TV through the internet means that we can watch what we want to watch when we want to watch it. However, you also have online banking, and you can buy your groceries online. I can pay for my car registration and file my taxes online. I order replacement gas bottles for the house through an app on my phone and I can report issues regarding water leaks or other hazards in my neighborhood using a different app.

My children were expected to submit their homework assignments online. They were even required to sit major exams using online tools. When they were still in high school, I got their report cards sent to me through an online website.

My husband gets his payslips online, and I get paid by overseas clients through online services. Even my royalty checks come in through online payments.

Everything about our world has shifted to online.

New Zealand, as a whole, has become a near cashless society, with EftPos found almost everywhere you go. Those payments go through the internet. Sure, I do have some cash in my wallet, but not much. Everything of importance is bought and paid for using online means.

Yes, this shift to an internet-based society has, for the most part, made our lives easier, but has it really made it safer?

How has this push to doing everything online affected our sense of privacy and security?

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We Let Strangers Into Our Lives

For the last few years, I’ve been writing crime thrillers. Thinking in the head of a bad guy can be liberating. Not sure when these stories of mine will be published (the publishing industry really is a hurry-up-and-wait industry), but I keep pressing forward, and continue to write stories where the bad guys come after us in ways that we are all subject to.

I always wanted the novel to be a cautionary tale about oversharing on social media and the internet. The more I delve into various aspects of internet security, the more I get excited—and scared.

I'm excited, because I know exactly how my serial killer is finding his victims—how he's stalking them. And I also know how he has managed to elude capture for over twenty years. As the writer of this creepy tale, this is fantastic. However, it also scares me, because I'm consciously aware that there will be some sicko out there doing exactly what the bad guy in my story is doing.

I've decided to start this blog series on social media and internet security on my personal blog in the hopes that at least one person out there will take notice and start to examine their own practices. If my ramblings can save just one person from becoming the victim, then I'll be over the moon.

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