Reviews are a necessary part of the business. Without good reviews, a book never sees the positive side of the algorithms that promote your books for you. Without reviews, many readers will turn away from your book, particularly if it is an old book. And reviews help to build SEO traction on a book.
However, as important as reviews are, reviews can also be a dangerous area for writers.
Writers have lost their publishing contracts because they badmouthed a review on social media. Writers have been review bombed because of such deplorable behavior. But writers have also been attacked because they left a negative review on a competitor's book. In some cases, those attacks were warranted. In other cases, they weren't.
The most important aspect with reviews is to remember that reviews are NOT for the benefit of the writer. They are for the benefit of the reader. It's readers telling prospective readers what they thought of the book.
And when it comes to reviews, it is a very bad idea to respond to any reviews (or comments on those reviews) regardless of what you think of the review.
If you want to share those reviews with others, then cross-post it on your feeds. Acknowledge the good reviews that way, but DON'T RESPOND.
It's time to take a closer look at how responding to reviews, good or bad, could land you in hot water.
